To initiate a return or exchange, the product must be unused, in excellent condition, and in its original packaging within 30 days. Your item should be unworn, with tags attached, and you must provide the receipt or proof of purchase.

For return initiation, kindly contact us at

Please note that shipping and handling charges will not be refunded, and SNUG360 shall not be held responsible for any return shipping or subsequent charges.


To exchange the item, kindly contact us at and we will provide you with instructions on how to proceed with the exchange process.


Upon receiving your order, kindly examine it and promptly notify us if you have received a defective or damaged item, or if you have received the wrong one. To contact us, please send an email to


Upon approval of your refund request, your account will be automatically refunded via your original payment method. Please note that the processing and posting of the refund by your bank or credit card company may take some time.